Account Deletion Policy

This page explains how you can delete your Navibite account, what happens to your data when you do, and how long the process takes. Navibite gives you full control over your account and personal information at any time.

1. How to Delete Your Account
Option A — In the app (fastest)
•    Open Navibite and go to Profile → Settings → Account.
•    Tap “Delete Account”.
•    Confirm your choice when prompted. Your account will be scheduled for deletion immediately.
Option B — By email or web request
If you cannot access the app, send a deletion request from your registered email address to navibite@gmail.com with the subject line “Delete my account”. You may also submit a request through our web form at navibite.com/delete-account. We may ask you to verify your identity before processing the request to protect your account.

2. What Gets Deleted
When your account is deleted, we permanently remove or irreversibly anonymise the personal data associated with it, including:
•    Your account profile — name/display name, email, phone number, and social-login identifier;
•    Your profile photo, food preferences, and saved lists;
•    Your stored location history associated with the account;
•    Analytics and diagnostic data linked to your account identifier.

3. What May Be Retained
Some information may be retained for a limited period, or in anonymised form, where we have a legal or legitimate reason to keep it:
•    Records we are required to keep to comply with legal, tax, security, or fraud-prevention obligations;
•    Aggregated or anonymised data that can no longer be linked to you and is used for analytics;
•    Reviews, ratings, or other public content may remain visible but will be disassociated from your identity and shown without your name, unless you delete them individually before closing your account.

4. Timeline
•    Grace period: your account is deactivated immediately and hidden from other users. For up to 14 days you may contact us to cancel the deletion and restore your account.
•    Permanent deletion: after the grace period, your personal data is permanently deleted or anonymised from our active systems, typically within 30 days of your request.
•    Backups: residual copies may persist in secure backups for a short additional period and are deleted on our regular backup-rotation cycle.

5. After Deletion
Deletion is permanent and cannot be undone once the grace period ends. You will lose access to your saved places, preferences, and history. You are welcome to create a new account at any time, but it will start fresh with no previous data.

6. Need Help?
If you have questions about deleting your account or your data, contact us at navibite@gmail.com and we will be glad to help.